Last Updated: 22/11/2025

This Privacy Policy explains how Sharlene JnBaptiste / Live Life Mosaic Coaching and Wellness / MJS Ltd. (“we,” “us,” or “our”) collects, uses, and protects your information when you visit or make a purchase from this website or any pages hosted on Systeme.io (“the Site”).

By accessing or using the Site, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you:

• sign up for any of our products or services

• fill out a form

• subscribe to emails

• purchase a product

• book a call

• complete your intake form

You may provide:

• Name

• Email address

• Phone number

• Payment information (processed through third-party providers)

• Coaching intake details (shared voluntarily)

Automatically Collected Information

Systeme.io may automatically collect:

• IP address

• Browser type

• Device information

• Pages viewed

• Time spent on the Site

• Cookies and tracking pixels

This helps us improve user experience and website performance.

2. How We Use Your Information

We use your information to:

• Deliver the products and services you purchase

• Contact you with onboarding details, forms, and programme information

• Respond to inquiries and client support requests

• Send optional emails, updates, and relevant offers

• Improve website performance, marketing, and customer experience

• Maintain accurate business and financial records

Coaching intake information is used solely for the purpose of delivering personalized coaching support.

3. Payment Processing

All payment information is processed securely through:

• Stripe, PayPal, or Systeme.io’s integrated payment partners.

We do not store or access your credit card information.

4. Cookies & Tracking

Systeme.io uses:

• Cookies

• Pixels

• Tracking technologies

These help us:

• Remember your preferences

• Improve website performance

• Tailor marketing based on user behavior

You can disable cookies in your browser settings.

5. Sharing Your Information

We do not sell, rent, or trade your information.

We only share your information with:

• Email service providers (for sending programme emails)

• Payment processors

• Systeme.io (as the platform host)

• Contractors/assistants helping with admin tasks under confidentiality

Intake form information is never shared with third parties.

6. Email Communication

By signing up or purchasing, you may receive:

• Onboarding emails

• Programme-related emails

• Coaching-related updates

• Optional marketing emails

You may unsubscribe at any time by clicking the link at the bottom of any email.

7. Data Security

We use reasonable administrative, technical, and physical measures to protect your data.
However, no method of transmission over the internet is 100% secure.
You provide information at your own risk.

8. Coaching Confidentiality

Everything shared during coaching sessions or on intake forms is confidential, except where required by law or safety obligations.

We follow the ethical standards of the International Coaching Federation (ICF).

9. Your Rights (GDPR/International)

You may:

• Request access to your personal data

• Request corrections or updates

• Request deletion of your data

• Withdraw consent to marketing

• Request a copy of your data

To make a request, email: admin@livelifemosaic.com

10. Third-Party Links

The Site may include links to third-party sites.
We are not responsible for their privacy practices or content.

11. Children’s Privacy

This site is not intended for children under 18.
We do not knowingly collect information from anyone under 18.

12. Updates to This Policy

We may update this Privacy Policy occasionally.
The “Last Updated” date at the top reflects the latest changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact:

Email: admin@livelifemosaic.com
Location: Saint Lucia, Caribbean